E-receipt expansion, BEE updates, Liaison assignments, and more!

New Features and System Updates

UGAF's New Electronic Letter of Commitment

The UGA Foundation created a new online form for Development staff to initiate when working with donors who wish to make a charitable commitment to support any of the various funding efforts for the University. This form is fillable using DocuSign which includes electronic delivery.

Expanded Rollout for Email Receipts

The UGA Foundation is rolling out email gift receipts to a larger group of donors.  Now donors making gifts by check, cash or credit card will receive a tax receipt by email instead of a mailed letter, as long as they have a valid email address in GAIL.  The initial rollout to online donors was a great success, and we are excited to offer this service to a broader group.  We will also honor the wishes of donors who express a preference to continue to receive printed letters.  For questions regarding email receipts, please contact Gift Accounting at UGAFbusiness@uga.edu.

Recent Updates in BEE (Email Editor)

Have you heard the buzz? There are two new updates to Mobile Style and Text in BEE that'll allow for more flexibility and control of emails. We encourage you to try them out in your next communication!

Fraternity & Sorority Information Updated in GAIL

Information pertaining to fraternity and sorority membership has been updated in GAIL through the fall 2022 semester. This information is self-reported by Greek organizations throughout the semester so data is still being collected for the spring 2023 term. Approximately 8,300 students are affiliated with Greek life.

AskIT Gets a New Look!

Shoutout to Daniel Collier for redesigning the home page for AskIT! In addition to submitting help desk requests, users can now also view upcoming GAIL trainings, get the latest GAIL updates, see previous editions of Tips & Tricks and access DAR resources. 

Client Services Announcements

Relaunch of Communication Audits     

Next month, Client Services will restart the audit process, which consists of a monthly review of components within the marketing efforts and events modules. 

Assignments for New Liaison Model

To provide the highest level of GAIL support, Client Services has adopted a new liaison model. Please review liaison assignments here. 

Relocation of In-Person GAIL Trainings

Client Services will no longer utilize the Engagement Center at One Press Place for GAIL trainings. Please keep a close eye on the location information of in-person trainings that you register for. 

If you have any questions regarding the announcements above, please reach out to Client Services.  

Known Issues

We've identified an issue in BEE that causes text within buttons to cut off in the final email (see images below).

We encourage users who encounter this issue to try using image based buttons as we gather more information towards a solution. 

In Case You Missed It

Email Blackout Period

The countdown is on for Dawg Day of Giving!

In preparation for the

all-day fundraising effort, please be reminded of the email blackout period. 

Package Code Error

A solution is now in place that once again allows the GAIL system to

auto-populate a unique Package Code when a new package is created. Please contact AskIT if you encounter any issues.

GAIL Office Hour Recap

Thank you to everyone who participated in GAIL Office Hours this month! For those of you who could not attend, feel free to review the slide presentation from the session. 

Access, Training & Support

Need to register for a GAIL training? In-person and online class registration options can be found on the GAIL Resources page by clicking the button below.

Questions? Contact Us!

Cindy Bond  |  Taejah Harper  |  Grace Williams   |  AskIT

Office of Client Services | Advancement IT

Development and Alumni Relations

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