Start Here: GAIL 101

If you have been asked to get access to GAIL (UGA’s alumni and donor information database) then in addition to submitting the correct paperwork you’ll also need to sign up for a GAIL training. GAIL 101 is where everyone will start, but not necessarily where you’ll end depending on what job responsibilities you have. For 101 we have two options:

Note: If you are or have a student worker, graduate assistant, intern, or temporary worker who needs GAIL access and training please refer to this article instead.

GAIL 101 All Users

(most people will take this training)

GAIL 101 All Users

GAIL 101 All Users will teach you the basics and is required not only for access but to be able to take more advanced classes. Pre-scheduled 3 times a month.
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GAIL 101 Online

(limited access)

GAIL 101 Online

If all you need is basic GAIL access to see (but not change) information in the system, we offer an online training through eLC. (If you want to do more with GAIL, take 101 All Users training instead.)
Request a training
Need some help deciding which class is right? Find out more information here. Or send us an email at askit@uga.edu.

After 101: Get a GAIL Speciality

After GAIL 101 All Users you can choose to specialize in a specific area of GAIL, by selecting a track. Whether you choose a stewardship, fundraising, events, or marketing track depends upon what your job responsibilities are. Some people may even want to take multiple tracks! There’s a lot to learn when it comes to GAIL, but don’t panic you can take it at your own pace.

Stewardship Track

GAIL Stewardship & Acknowledgements

Acknowledgements

For those interested in donor recognition processes, thanking donors, and general stewardship (such as birthday cards). It is scheduled as-needed.
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Fundraising Track

GAIL Research & Prospect Management (RPM)

RPM

Required for all major gift officers and annual gift officers, RPM goes over fundraising aspects of GAIL like portfolio management. Pre-scheduled monthly.
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Fundraiser Performance Management (Reeher)

FPM

Required for all major gift officers, Reeher is software that uses GAIL data to assist fundraising efforts. Scheduled for 1 additional hour after RPM class. Auto sign-up with RPM class.

Events Track

GAIL Events Management I

Events I

Required for any GAIL event planners! Events I will introduce putting a simple event through GAIL. Scheduled once a month.
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GAIL Events Management II

Events II

This optional advanced level events training focuses on multi-level events and targeted event communications. Scheduled once a month.
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Marketing Track

GAIL Direct Marketing Efforts

Marketing Efforts

Required for those who wish to send out mass communications through GAIL. Scheduled twice a month.
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Need some help deciding which class is right? Find out more information here. Or send us an email at askit@uga.edu.

Optional Learning Opportunities

Not done learning about GAIL? Or playing more of an assisting role to other GAIL users on your team? We’ve got some optional extras that you may be interested in to round out your GAIL experience. These shorter classes focus in on one or two things (but are not meant to replace the tracks above).

GAIL Communications Assistance

GAIL Communications Assistance

If you would like to learn more about how to use GAIL's email editor (BEE) this class is for you! It is pre-scheduled once a month, open to full-time staff and student workers too.
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Advizor

Advizor

Advizor is a data analytics and visualization tool that can help you look at GAIL data in different ways (such as by region). Training scheduled as needed.
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GAIL Fundraiser Assistance

Fundraiser Assistance

Assisting a fundraising with the day-to-day tasks of managing their portfolio? Let us show you around some fundraising features in GAIL! Training scheduled as-needed.
Request a training
Need some help deciding which class is right? Find out more information here. Or send us an email at askit@uga.edu.

Questions?

Phew! That’s a lot of options when it comes to GAIL training. We wouldn’t blame you if it still seems a little confusing. If you’d like more information about any one training there’s lot of places to get it:

  • The available courses page has more information about each individual class.
  • The registration page for each class also has more detailed info for that class including how long it is, who it is intended for, prerequisites, etc.
  • Any member of the Client Services team will be happy to talk with to find out what you need to do and which training will help you learn how to do it.
  • You can always email askit@uga.edu, our ticketing systems, with any GAIL questions or concerns that you have and a team member will be in touch!