Did Someone Say “Batch Interactions”?
What is this thing? And how do I get it? If you’ve ever wished you could key in one interaction and have it copy to multiple constituent records, or wished […]
GAIL 2019 Survey Check-In
Before we head into the new year, we wanted to revisit the GAIL 2019 survey that we sent out in the spring and update you on how some of your […]
Mr. Direct M. Placeholder vs. Universe
If you are using Mr. Placeholder’s finder number for tracking your postal mail marketing effort, you should double-check that the record is actively included in the marketing effort export information. […]
New Selection? We’ll Create a New Segment, too!
New service announcement! The Analytics and Reporting Team will now manage segments for you! Going forward, when you open a ticket and select the help topic “Reporting and Query/New Query […]
Tips for Submitting an AskIT Ticket
NOTE: The helpdesk ticketing system in this article may look different as we begin our transition to TeamDynamix. Once this change goes into effect, you will see a notice when […]
Requesting the Creation of Event Registration Pages
NOTE: The helpdesk ticketing system in this video/article may look different as we begin our transition to TeamDynamix. Once this change goes into effect, you will see a notice when […]
Updated Education Info Tile & Tab
Recently, we made a few tweaks to how educational information is being displayed on constituents’ profiles. The education (custom) info tile now shows you a little more detail, and the […]
FY19 Year-End Statistics
Last fiscal year GAIL users like you did some amazing things with marketing efforts and events and our year-end totals reflect your hard work. Way to go! See what kind […]
2019 GAIL Summer Workshop Resources
Did you miss out on the 2019 GAIL Summer Workshops? Take a look through the content we covered below and feel free to reach out to Client Services if you […]
Welcoming Your Temporary Worker to GAIL
Congratulations on hiring your student worker, intern, graduate assistant or a temporary employee! Once these temporary workers have learned the ropes, your new employee is going to be an invaluable […]