General & Updates

Dec
13

Did Someone Say “Batch Interactions”?

What is this thing?  And how do I get it? If you’ve ever wished you could key in one interaction and have it copy to multiple constituent records, or wished […]

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Dec
11

GAIL 2019 Survey Check-In

Before we head into the new year, we wanted to revisit the GAIL 2019 survey that we sent out in the spring and update you on how some of your […]

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Oct
27

Mr. Direct M. Placeholder vs. Universe

If you are using Mr. Placeholder’s finder number for tracking your postal mail marketing effort, you should double-check that the record is actively included in the marketing effort export information. […]

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Sep
22

New Selection? We’ll Create a New Segment, too!

New service announcement! The Analytics and Reporting Team will now manage segments for you! Going forward, when you open a ticket and select the help topic “Reporting and Query/New Query […]

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Sep
16

Tips for Submitting an AskIT Ticket

NOTE: The helpdesk ticketing system in this article may look different as we begin our transition to TeamDynamix. Once this change goes into effect, you will see a notice when […]

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Sep
13

Requesting the Creation of Event Registration Pages

NOTE: The helpdesk ticketing system in this video/article may look different as we begin our transition to TeamDynamix. Once this change goes into effect, you will see a notice when […]

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Aug
23

Updated Education Info Tile & Tab

Recently, we made a few tweaks to how educational information is being displayed on constituents’ profiles. The education (custom) info tile now shows you a little more detail, and the […]

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Aug
21

FY19 Year-End Statistics

Last fiscal year GAIL users like you did some amazing things with marketing efforts and events and our year-end totals reflect your hard work. Way to go! See what kind […]

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Aug
20

2019 GAIL Summer Workshop Resources

Did you miss out on the 2019 GAIL Summer Workshops? Take a look through the content we covered below and feel free to reach out to Client Services if you […]

By Emily Clary | General & Updates
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Jul
01

Welcoming Your Temporary Worker to GAIL

Congratulations on hiring your student worker, intern, graduate assistant or a temporary employee! Once these temporary workers have learned the ropes, your new employee is going to be an invaluable […]

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