General & Updates

GAIL Splash Screen Update

GAIL’s landing page (Splash screen) will be updated January 2018. Here’s a sneak preview of those visual changes coming soon…

By David Ornelas | Blog . Front Page . General & Updates
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GAIL Downtime Sunday, October 8, 2017

All production GAIL services (CRM, BBIS, Advizor, and IMS/21) will be unavailable on Sunday 10/8/2017 starting at 6:00am ET to apply Blackbaud and Microsoft patches. We anticipate all services will be available no later than 12pm (noon), but will extend beyond that time if necessary.

By David Ornelas | Blog . General & Updates
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UGA alumni portal

The new process to sign up for the UGA alumni portal accounts is going to be streamlined for users for whom we already have a valid email account. The existing process to create a new account can take up to three days (because of weekends), which doesn’t meet users’ expectations. The new process will allow […]

By David Ornelas | Blog . General & Updates
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What is PeopleFinder?

PeopleFinder is a BlackBaud system that looks for individuals whose residence address is marked as Do not mail. Alumni Records recently sent over 13,000 records to Blackbaud for research.

By David Ornelas | Blog . Front Page . General & Updates
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Ruffalo Noel Levitz Student Caller Integration

Items from the student calling files will be automated including contact information such as address, phone and email changes. This will also automatically process Do not call solicit codes as well as interactions.

By David Ornelas | Blog . Front Page . General & Updates
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2017 GAIL & Advizor Survey Results: Part 5

Q12 – Do you currently track any data outside of the GAIL system that you would like to see added? Please list.  Q13 – Do you have trouble viewing or understanding Planned Giving data in GAIL? WHat would be helpful? Please list. Q14 – Are you including Planned Gifts in your Acknowledgement processes? If not why or would you like […]

By David Ornelas | Blog . Front Page . General & Updates
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How to Include the Planned Giving Attribute in a Query

Planned Giving attributes have been moved within the attributes folder from the “Prospect Management Attribute” and can now be found under “Planned Gift Info Attribute.” All affected queries have been updated: You can select from the following values: Considering UGA in Estate Plans Not a PG Prospect Planned Giving Showed Interest UGA Already in Estate […]

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UGA’s School/College Degrees, Degree Areas and Majors/Departments

Do you ever find yourself needing a convenient reference listing all degrees/majors for your school or college?  That list has just been compiled for you from the GAIL system and is based on data from the UGA Office of the Registrars.  

By Cindy Bond | Blog . Front Page . General & Updates
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Smart Fields

GAIL Users, as a reminder, when reviewing data in the Smart Fields tab of the constituent page please know that this information serves as a periodically refreshed snapshot of giving information on a constituent record. If/when you see a “$0” value also keep in mind that this indicates no gifts have been donated to this […]

By David Ornelas | Blog . Front Page . General & Updates . Revenue
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FY17 GAIL Statistics

How did GAIL contribute to fundraising during FY17? Through multiple marketing efforts, events, and phoneathons, GAIL recorded $3.1 million “cash in the door” gifts. GAIL was also able to reach hundreds of thousands of constituents through both email and postal mailings. Want to see how the numbers breakdown?  

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