General & Updates

Fall 2018: New Freshmen & Parents

Over the weekend of May 18th, an estimated 2783 new constituent records were added for the upcoming freshmen of Fall 2018. Along with new student records, an estimated 4482 new parent records were added. Although these new records have entered GAIL, please keep in mind that over the upcoming week, the Records team will be […]

By Leslie West | Blog . General & Updates . News
DETAIL

2018 GAIL Survey Results: Part 1

A big thank you to all 160+ participants who completed the 2018 GAIL survey! Your feedback is so important to the growth of GAIL and the Advancement Services team. As we compile and analyze all of your open-response feedback and suggestions for improvement, here are the statistics for the survey questions involving GAIL usability. For […]

By Leslie West | Blog . Front Page . General & Updates
DETAIL

Who is Head of Household?

When you’re data checking your final postal mail spreadsheet, you may notice that household names will format differently. These different formats are dependent on several factors. One of those factors is who is considered the head of the household. Some titles such as The Honorable or Doctor will initiate a custom joint name format, but […]

By Leslie West | Blog . Front Page . General & Updates
DETAIL

Seeds & Salutations

Need to verify that an email marketing effort was sent? Want to see how your postal marketing effort turned out? Seeds are a great way to include yourself, and your internal team members, as recipients of a marketing effort without adding an additional segment. While seeds are a fantastic tool to utilize in your marketing effort, […]

DETAIL

Checking for Duplicate Addresses in Postal Mailings

So you’ve downloaded your spreadsheet for your postal mail marketing effort or event invitation… now what? Check your data! To avoid sending multiple mailers to the same address, review your data to identify possible duplicate mailing addresses. If you’re not sure how to best organize your data, check out the helpful Excel guide below.

DETAIL

Ideas, Suggestions and Wish List

Do you have any enhancement ideas you’d like to see in GAIL or Advizor? Or you wish it would do ‘x’? If so, we are eager to hear them. While we cannot promise immediate solutions, the Office of Client Services will consult with our internal teams to find out how we might be able to […]

DETAIL

2017 Year-End Processing Dates

Please take a moment to review the fiscal year-end processing deadlines and share with appropriate staff.

By David Ornelas | Blog . General & Updates . News
DETAIL

GAIL Splash Screen Update

GAIL’s landing page (Splash screen) will be updated January 2018. Here’s a sneak preview of those visual changes coming soon…

By David Ornelas | Blog . Front Page . General & Updates
DETAIL

GAIL Downtime Sunday, October 8, 2017

All production GAIL services (CRM, BBIS, Advizor, and IMS/21) will be unavailable on Sunday 10/8/2017 starting at 6:00am ET to apply Blackbaud and Microsoft patches. We anticipate all services will be available no later than 12pm (noon), but will extend beyond that time if necessary.

By David Ornelas | Blog . General & Updates
DETAIL

UGA alumni portal

The new process to sign up for the UGA alumni portal accounts is going to be streamlined for users for whom we already have a valid email account. The existing process to create a new account can take up to three days (because of weekends), which doesn’t meet users’ expectations. The new process will allow […]

By David Ornelas | Blog . General & Updates
DETAIL