General & Updates

Best Practices: Groups & Committees

Groups and Committees in GAIL are great tools for keeping track of different collections of constituents. While they function the same way in GAIL, there is a difference in how they should be used. Committees are Groups with a fundraising component to them. It’s a square/rectangle situation where all Committees are Groups, but not all […]

By Emily Clary | General & Updates
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Styling Your BEE Email for Desktop vs Mobile

Life on the go Though you may find yourself checking your email while sitting at your desk with your laptop or desktop computer, increasingly people are turning to their mobile device to keep up-to-date with their inbox.   The conscientious email designer will take into account the devices on which their emails will be seen […]

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What Should My Solicit Code’s End Date Be?

What are Solicit Codes? When a constituent no longer wants to receive a certain type of communication from us, we enter what is called a solicit code on their constituent profile in GAIL. These are added on the preferences sub tab of the communication tab for each constituent.   To add a new solicit code, […]

By Michael James | Blog . Front Page . General & Updates
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Opt-In to GAIL Notifications!

Tips & Tricks can sometimes be a lengthy newsletter, depending on how many GAIL updates were made in a given month. A common response from users is that they don’t have time to read it and decide which articles apply to their needs.  Now you can opt-in to specific email alerts regarding GAIL updates!  What […]

By Leslie West | Blog . General & Updates . News
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Team Spotlight: Application Support

Who are the members of the Application Support team? Application Support is made up of 4 team members: Tanya Crowe Boles, Daniel Johnson, Chuck Griffin, and Greg Harmelink (Manager).   Team Fun Facts: Greg wrote a song which was featured on the soundtrack for the movie My Boss’s Daughter. Tanya volunteers for UGA’s CERT program […]

By Leslie West | Blog . Front Page . General & Updates
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2018 GAIL Enhancement Highlights

New year, new GAIL! As we count down to 2019, we’d like to reflect back on 2018 and all the awesome enhancements and customizations that have been added to GAIL this year. Click here to view the GAIL highlights reel for 2018!

By Leslie West | Blog . General & Updates . News
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Pending Batch Revenue Report

A new Pending Batch Revenue report has been added to the Revenue functional area of GAIL. This new report shows gift revenue given to the Foundation that is currently pending in batch. While revenue is pending, it will not display in your gift reports. By running the pending batch report, GAIL users will know if […]

By Leslie West | Blog . Front Page . General & Updates
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New Constituent Education Custom Tile

A new customized education tile has been added to the constituent profile page. This new tile not only displays its original data (like degree and class year) but it also shows the school/college and major.

By Leslie West | Blog . Front Page . General & Updates
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Welcome New Client Services Staff!

The Client Services team has just expanded!  We’d like to introduce our 2 new staff members to the GAIL community! Michael James “MJ” is the new Training & Support Specialist and will be learning the ropes over the next few months in order to start taking over all training classes and provide front-line support to […]

By Cindy Bond | Blog . General & Updates . News
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Acknowledgements – Output Fields Guide

Acknowledgements are processes in GAIL that are used to send out thank-you letters to your donors.  Every school/college/unit has at least one acknowledgement process already established in GAIL.  If you, or someone on your team, has not been trained on Acknowledgements, please email Cindy Bond at cmbond@uga.edu to coordinate a training date and time.

By Cindy Bond | Blog . Front Page . General & Updates
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