Tips & Tricks can sometimes be a lengthy newsletter, depending on how many GAIL updates were made in a given month. A common response from users is that they don’t have time to read it and decide which articles apply to their needs. Now you can opt-in to specific email alerts regarding GAIL updates! What […]
Who are the members of the Application Support team? Application Support is made up of 4 team members: Tanya Crowe Boles, Daniel Johnson, Chuck Griffin, and Greg Harmelink (Manager). Team Fun Facts: Greg wrote a song which was featured on the soundtrack for the movie My Boss’s Daughter. Tanya volunteers for UGA’s CERT program […]
A new Pending Batch Revenue report has been added to the Revenue functional area of GAIL. This new report shows gift revenue given to the Foundation that is currently pending in batch. While revenue is pending, it will not display in your gift reports. By running the pending batch report, GAIL users will know if […]
The Client Services team has just expanded! We’d like to introduce our 2 new staff members to the GAIL community! Michael James “MJ” is the new Training & Support Specialist and will be learning the ropes over the next few months in order to start taking over all training classes and provide front-line support to […]
Acknowledgements are processes in GAIL that are used to send out thank-you letters to your donors. Every school/college/unit has at least one acknowledgement process already established in GAIL. If you, or someone on your team, has not been trained on Acknowledgements, please email Cindy Bond at email@example.com to coordinate a training date and time.
On September 2nd new student data was added to GAIL via information provided by the Registrar’s office. This impacted 38,328 student records and also added/updated parent information if available. These new individuals will now appear in your current student/parent selections when processed through a marketing effort or event communication.
The office of Client Services is happy to welcome all new UGA employees to our Fall 2018 semester! During the next few months, a large portion of our new employee pool will be on-boarding with GAIL. This means registering and attending a GAIl 101 training class. GAIL 101 training must be completed by all new […]
Attention All Users: The policies for having access to GAIL dictate that any user that has not logged into GAIL within the past 6 months will have their access terminated. Additionally, if you have not signed into GAIL within the past 12 months, you will be required to take a GAIL 101 as a refresher […]