Events Management

When is the Best Time to Send an Email?

You’ve been meticulously putting together an email for the past two weeks. You’re ready to send! The common wisdom you may hear is that the best time to send an email is at 10am on a Tuesday, but is that true? We looked at the data on over 7,000 email communications sent through GAIL to try […]

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How to Check Your Email’s Open Rate

Are you curious about how many people are opening the emails you’re sending out? It’s useful to know which marketing efforts and event invitations are really connecting with your constituents and which are falling by the wayside unread so you can analyze those successful campaigns and replicate their strengths in the future. Finding out the […]

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Keeping Your Event Data Organized with the Event List

If you’re an events-oriented GAIL user, you probably already knew about the handy calendar view in the events functional area showing all planned ceremonies, celebrations, and occasions that have been set up through GAIL. But have you ever wanted to see them in a nice, organized list? That’s exactly what the brand new event list […]

By Michael James | Blog . Events Management . Front Page
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Editing Images in BEE

As of November, 26th, the BEE email creator will be updated to use the Pixie Image Editor instead of Adobe’s Create SDK Image Editing UI. This new update will allow GAIL users to edit images uploaded to their file manager. These editing tools include filters, cropping, stickers, frames, and more!

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Email Statistics Report Update: Who Bounced Your Email?

I bet you already knew about all the awesome statistics and information you can find through the GAIL Email Statistics Report. Now a new section has been added to the report that allows you to see your email bounces. Email bounces happen when your email can’t be delivered to a recipient.   Maybe there is a […]

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Sending Regrets through Event Registration Pages

A new customization has been added to GAIL that allows for event invitees to “Send Regrets.” This new addition is available upon request when creating your event registration page. These declines will appear within your GAIL event module as well as your email alerts.

By Leslie West | Blog . Events Management . News
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Enhancement: Email Statistics Report

New enhancements have been made to the email statistics report to make it easier to search for and locate a previously sent email through GAIL. These updates include the ability to search by your email name, filtering column headers that remain sticky, and choosing which email data you want to see or not see.

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Registrations vs. Registrants-More Details

Once you have this excel file, you can use any number of data fields in conjunction with a Word Merge Document to print out actual Name Tags for your event.  You can contact the Client Services team if you need assistance with setting up and printing your name tags.  There is a standard, bare basics […]

By Cindy Bond | Blog . Events Management . Front Page
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What’s the Difference Between Hard & Soft Email Bounces?

What is an email bounce? An email bounce simply means your email message was unable to be delivered to a constituent. When an email is sent through GAIL and a bounce occurs, the Constituent Management team (records@uga.edu) will receive an automatic notification of the delivery failure. This failure can occur for a number of different […]

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How to Attach a PDF to your BEE Email

Email best practices state that the content created for your constituents should be concise, informative, and eye-catching. By inputting too much content into your email, it might make it look cluttered and difficult to read. Sometimes instead of inserting a lengthy letter or article directly into your email, you may need to attach a document to […]

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