Events Management

Sending Regrets through Event Registration Pages

A new customization has been added to GAIL that allows for event invitees to “Send Regrets.” This new addition is available upon request when creating your event registration page. These declines will appear within your GAIL event module as well as your email alerts.

By Leslie West | Blog . Events Management . News

Reminder: Send Invites and Save the Dates Through Events

As we move into the new Fall season, there will be an increase in events across campus. A high number of email save the dates and postal mail invitations will be sent to our constituents. **Please remember that if you are sending a communication to your constituents about an event, the email or postal mail […]


Enhancement: Email Statistics Report

New enhancements have been made to the email statistics report to make it easier to search for and locate a previously sent email through GAIL. These updates include the ability to search by your email name, filtering column headers that remain sticky, and choosing which email data you want to see or not see.


Registrations vs. Registrants-More Details

Once you have this excel file, you can use any number of data fields in conjunction with a Word Merge Document to print out actual Name Tags for your event.  You can contact the Client Services team if you need assistance with setting up and printing your name tags.  There is a standard, bare basics […]

By Cindy Bond | Blog . Events Management . Front Page

What’s the Difference Between Hard & Soft Email Bounces?

What is an email bounce? An email bounce simply means your email message was unable to be delivered to a constituent. When an email is sent through GAIL and a bounce occurs, the Constituent Management team ( will receive an automatic notification of the delivery failure. This failure can occur for a number of different […]


How to Attach a PDF to your BEE Email

Email best practices state that the content created for your constituents should be concise, informative, and eye-catching. By inputting too much content into your email, it might make it look cluttered and difficult to read. Sometimes instead of inserting a lengthy letter or article directly into your email, you may need to attach a document to […]


Enhancement: BEE Undo Option

The latest enhancement to BEE lets you “undo” changes made to your email content. When you click into a content box and begin making edits, you will see a history and undo icon appear in the bottom left corner of your email window. Use these tools to undo a single edit or jump back in […]


FY18 GAIL Year-End Statistics

Do you ever wonder how many marketing efforts and event invitations are sent out in a fiscal year? How many people are we reaching? What’s the average number of communications a constituent receives per year? All this information and more can be found on the FY18 GAIL Communications Statistics Infographic.


Coming Soon: New GAIL Training Classes

Starting in October, the office of Client Services will begin offering two new training classes. These courses will be targeted towards student workers and support staff.


When to use Declined vs. Will Not Attend

When managing your invitation in list GAIL, several different options are provided within your module to keep both your invitees and registrants organized. Two of these options are the ability to mark individuals as “declined” or “will not attend”. So when do we use these options?

By Leslie West | Blog . Events Management . Front Page