Blog

Registrations vs. Registrants-More Details

Once you have this excel file, you can use any number of data fields in conjunction with a Word Merge Document to print out actual Name Tags for your event.  You can contact the Client Services team if you need assistance with setting up and printing your name tags.  There is a standard, bare basics […]

By Cindy Bond | Blog . Events Management . Front Page
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What’s the Difference Between Hard & Soft Email Bounces?

What is an email bounce? An email bounce simply means your email message was unable to be delivered to a constituent. When an email is sent through GAIL and a bounce occurs, the Constituent Management team (records@uga.edu) will receive an automatic notification of the delivery failure. This failure can occur for a number of different […]

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How to Attach a PDF to your BEE Email

Email best practices state that the content created for your constituents should be concise, informative, and eye-catching. By inputting too much content into your email, it might make it look cluttered and difficult to read. Sometimes instead of inserting a lengthy letter or article directly into your email, you may need to attach a document to […]

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Acknowledgements – Output Fields Guide

Acknowledgements are processes in GAIL that are used to send out thank-you letters to your donors.  Every school/college/unit has at least one acknowledgement process already established in GAIL.  If you, or someone on your team, has not been trained on Acknowledgements, please email Cindy Bond at cmbond@uga.edu to coordinate a training date and time.

By Cindy Bond | Blog . Front Page . General & Updates
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Fall 2018: New Student & Parent Records Upload

On September 2nd new student data was added to GAIL via information provided by the Registrar’s office. This impacted 38,328 student records and also added/updated parent information if available.  These new individuals will now appear in your current student/parent selections when processed through a marketing effort or event communication.

By Leslie West | Blog . General & Updates . News
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Qualifications Have Moved from Plan Type to Plan Stage

In an effort to streamline and simplify, Prospect Management has disabled the qualification plan type for use going forward and instead will rely on a Qualification step/stage within any gift plan.  The most recently completed or next pending step determines a plan’s stage.

By Leslie West | Blog . Front Page . Prospect Management
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Enhancement: BEE Undo Option

The latest enhancement to BEE lets you “undo” changes made to your email content. When you click into a content box and begin making edits, you will see a history and undo icon appear in the bottom left corner of your email window. Use these tools to undo a single edit or jump back in […]

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Fall 2018: On-Boarding New Employees with GAIL

The office of Client Services is happy to welcome all new UGA employees to our Fall 2018 semester! During the next few months, a large portion of our new employee pool will be on-boarding with GAIL. This means registering and attending a GAIl 101 training class. GAIL 101 training must be completed by all new […]

By Leslie West | Blog . General & Updates . News
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GAIL Access Termination

Attention All Users: The policies for having access to GAIL dictate that any user that has not logged into GAIL within the past 6 months will have their access terminated.  Additionally, if you have not signed into GAIL within the past 12 months, you will be required to take a GAIL 101 as a refresher […]

By Cindy Bond | Blog . General & Updates . News
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Marketing Exclusions Report

If you want to know which constituents are being excluded from your effort and why, you can run a Marketing Exclusions Report.

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