Blog

Tips for Submitting an AskIT Ticket

Need help with GAIL but not sure who to ask? We’ve got you covered with the AskIT ticketing system. Select the nature of your request from the options below to jump to that section. I have a question/issue that doesn’t fit into these categories. I need to request a brand new query/selection/list of constituents. I need […]

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Requesting the Creation of Event Registration Pages

Let’s get ready to party! Whenever it’s time for you to request a registration page for your GAIL event, you can submit your request via AskIT. We’ve created a form that will ask everything we need to know about your event to set up the registration page efficiently. When you open the ticket with AskIT, […]

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How to Remove Constituents from a Marketing Effort

Prior to beginning this process, be sure you have: Created your marketing effort Finalized your effort settings Added your segments and exclusions If you have already calculated, exported, and downloaded your list, click here. 1. Calculate your segment count. 2. Review your calculations and click Go to *Name of marketing effort to return to the […]

By Emily Clary | Direct Marketing Efforts
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Event Training Update for Fall 2019

Our goal at Client Services is not only to introduce new users to the power of GAIL, but to provide ongoing support for however long you’re using the system. That’s why starting in September 2019 we’re offering a higher level GAIL Events Management II class to complement the introductory events training we already have. We […]

By Michael James | Uncategorized
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EVI, PDI, and Six Square Segmentation

The Blackbaud Fundraiser Performance Management (Blackbaud FPM or BB FPM) platform — what you may formerly have refered to as Reeher — introduces exciting new behaviorally-based giving metrics to assist fundraisers in their prospect and portfolio decision making. You may have seen, heard talk of, or even be using these four scores introduced with this […]

By Michael James | Blog . News . Prospect Management
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Updated Education Info Tile & Tab

Recently, we made a few tweaks to how educational information is being displayed on constituents’ profiles. The education (custom) info tile now shows you a little more detail, and the education tab has some rearranged columns so you don’t have to quite as much scrolling to find the information you need. Sometimes it’s all about […]

By Michael James | Uncategorized
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Team Spotlight: Quality Assurance & Process Analysis

Who makes up the Quality Assurance & Process Analysis team? The fearless leader and sole member of the Quality Assurance & Process Analysis (QA&PA) team is none other than Doris Cash! Let’s get to know Doris a little better with some fun facts! In high school, she was in a troupe of singers & dancers […]

By Michael James | Blog
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FY19 Year-End Statistics

Last fiscal year GAIL users like you did some amazing things with marketing efforts and events and our year-end totals reflect your hard work. Way to go! See what kind of an impact these efforts are having with this fun infographic.

By Michael James | Uncategorized
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2019 GAIL Summer Workshop Resources

Did you miss out on the 2019 GAIL Summer Workshops? Take a look through the content we covered below and feel free to reach out to Client Services if you have any questions on how to complete the advanced techniques.   GAIL Marketing Efforts Learn what’s new in marketing efforts along with advanced techniques such […]

By Emily Clary | Uncategorized
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Launch Date

When you’re setting up your new marketing effort in GAIL along with information like the name of the efforts, a description, appeal, and site, you’ll also be asked for a launch date. Don’t panic! This won’t automatically send out your marketing effort when that day rolls around. GAIL uses that date to mark the communications […]

By Michael James | Uncategorized
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