Author: Michael James

Team Spotlight: Quality Assurance & Process Analysis

Who makes up the Quality Assurance & Process Analysis team? The fearless leader and sole member of the Quality Assurance & Process Analysis (QA&PA) team is none other than Doris Cash! Let’s get to know Doris a little better with some fun facts! In high school, she was in a troupe of singers & dancers […]

By Michael James | Blog
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FY19 Year-End Statistics

Last fiscal year GAIL users like you did some amazing things with marketing efforts and events and our year-end totals reflect your hard work. Way to go! See what kind of an impact these efforts are having with this fun infographic.

By Michael James | Uncategorized
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Launch Date

When you’re setting up your new marketing effort in GAIL along with information like the name of the efforts, a description, appeal, and site, you’ll also be asked for a launch date. Don’t panic! This won’t automatically send out your marketing effort when that day rolls around. GAIL uses that date to mark the communications […]

By Michael James | Uncategorized
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Team Spotlight: Client Services

Who are the members of the Client Services team? Cindy Bond (pictured right) is the Client Services General Manager. What you should know about Cindy: she has been with UGA for 22 years, enjoys spending time with her husband and 2 sons, and loves trips to the lake, camping, beach vacations, and everything wrestling. Emily […]

By Michael James | Uncategorized
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Welcoming Your Student Worker, Graduate Assistant, Intern, or Temporary Worker to the World of GAIL

Congratulations on hiring your new student worker, graduate assistant, intern, or temporary employee! I’m sure once they’ve learned the ropes, your new employee is going to be an invaluable resource for your team. Part of your student worker’s responsibilities may be working in GAIL to fulfill essential functions within your department. It is important to […]

By Michael James | Uncategorized
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Query Using Fundraising Team & Recognition Program

Are you someone in charge of making queries for you team? If so, you may want to make use of some new features of the query tool! You can now query members of a specific fundraising team or membership in a recognition program! Check out the instructional guides below to find out how!

By Michael James | Query
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How to login to the 02 Restricted VPN

Want to get into GAIL? Reeher? OneSolution? You’ll first need to log in to the 02 Restricted VPN, or virtual private network. Why? Having these systems on the University’s VPN adds an additional layer of security, keeping the information within them safe from unauthorized eyes. If you’ve never used the 02 Restricted VPN before you’ll […]

By Michael James | General & Updates
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The Importance of Exclusions

Contents What are exclusions? How does GAIL know who doesn’t want to receive a particular communication? What happens when I send a marketing effort or event invitation? How do I know which exclusions to add? Is it important to put the correct exclusions for my communication? What are exclusions? Respecting the wishes of our constituents […]

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Sender, Send Name, Send Hour on Email Statistics Page

By using the email statistics link in the marketing and communications functional area, you can get a list of email correspondences sent out through GAIL. You can also click into the name of your, or any, email and get more stats for that particular email, like open rates, donation and event registration dollars generated, and […]

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Advanced Search Options

Searching for constituents, whether that’s individual, groups, or organizations, is one of the most fundamental actions you can perform in GAIL. To perform a basic search, navigate to the constituents functional area from the blue bar across the top. Under the constituents section click the first link for constituent search. In the box that appears […]

By Michael James | Blog . General & Updates
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